Privacy Policy

1. Introduction

This Privacy Policy explains how Xentrics Pro Corporation (“Xentrics Pro”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you visit our website (“Website”) or use our services.

By accessing our Website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Business information (if applicable)

b. Non-Personal Information

  • Browser type and version
  • IP address
  • Device type
  • Pages visited and usage data

c. Project Data

  • Files, content, credentials, and materials provided by clients for project execution


3. How We Use Your Information

We use collected information for the following purposes:

  • To provide and manage our services
  • To process payments and invoices
  • To communicate with you regarding projects or inquiries
  • To improve our Website and services
  • To ensure security and prevent fraud
  • To comply with legal obligations under applicable laws of Pakistan


4. Data Sharing & Disclosure

We do not sell your personal data. However, we may share your information in the following cases:

  • With trusted third-party service providers (e.g., payment processors, hosting providers)
  • When required by law, regulation, or legal process in Pakistan
  • To protect our legal rights or prevent fraud/misuse

All third parties are obligated to keep your data secure and confidential.


5. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.


6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or regulatory requirements in Pakistan
  • Resolve disputes and enforce agreements


7. Cookies & Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You may disable cookies through your browser settings; however, some features of the Website may not function properly.


8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent (where applicable)

To exercise these rights, contact us at info@xentricspro.com.


9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users are advised to review their privacy policies separately.


10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


11. Legal Compliance

This Privacy Policy is governed in accordance with the laws of Pakistan, including applicable provisions of:

  • Prevention of Electronic Crimes Act, 2016 (PECA)
  • Any applicable data protection regulations in Pakistan


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our Website constitutes acceptance of any changes.


13. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: info@xentricspro.com


Acknowledgment

By using our Website and Services, you acknowledge that you have read and understood this Privacy Policy.